How it Works
In-store signage encourages customer feedback via text with the survey phone number we provide.
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Customers respond by texting and get a customer feedback survey to complete.
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If a customer had a positive experience, we automatically encourage them to share that experience on social media.
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Your customers' friends see the post on social media and are introduced to your company in a positive way!
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Automated Voice of Customer Surveys
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Automated Social Media Marketing
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Get More Feedback Auto-magically!
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Encourage Positive Social Shares to Get More Customers
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"Benchmark helps our franchise company better support our franchisees by providing great feedback and tools to increase loyalty. Benchmark is a must have for any multi-unit chain."
Foad Saffarzadeh, Director of Operations, Deli Delicious (60+ locations)
Bonus: Customer Helpdesk
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Bonus: Text-based Marketing
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